FAQ

Any version of Windows is suitable to run the SW. IOS is not supported.

DELLORTO supplies the software together with the ECU kit. Should you need to receive it again, just request it by sending an e-mail to moto3@dellorto.it.

Have a look to “How to begin” file in our Download section. ATTENTION! Unzip the software pack folder before clicking on the “setup” file.

Yes, the new release will easily read the same file format.

Please refer to “HowToUpdateHwKey” document in the download section.

Have you unzip the installationpack folder before processing the SW installation? Have you disabled the antivirus and the windsows firewall before processing the SW installation? Have you set the IP address? Then, on the right bottom corner of your monitor, look for a yellow triangle or a hand lens and clik on “REFRESH DEVICE” button. Now you should see the ECU. IMPORTANT: have a look at the “HOW TO BEGIN” document (download section).

Have you performed the tuning of the Throttle Gear Position (if used) and DC motor (if used) sensors? Please refer to “HOW TO BEGIN” document in the download section.

The IP address is 10.1.116.x (where x is the ECU number). When the ECU number is above 256, the IP address changes in 10.1.118.x. Example: for ECU no. 55, the IP address is 10.1.116.55.

Restart MarData, open MAT, select the conncted ECU in MAT (by clicking in the ECU list combobox), once you see your ECU in the ECU list combobox try to open a MAT table from the manu bar. Should the problem not solved, please request to moto3@dellorto.it the folder called “DOPE2.1.7z”, then close MarData, unzip the folder, copy the DOPE2.1 unzipped folder, paste it in the following path:

C:\Users\[userName]\AppData\Roaming\Dellorto\MARdata\ECU (if already exist replace it), in order to see the AppData please enable the option Show hidden folders/files…, open MARdata then MAT and try now to Open the MAT table.